Privacy Policy
Information We Collect
When you visit our website or use our services, we may collect the following types of personal information:
Personal Details: Name, contact information (phone, email), and demographic information.
Health and Wellbeing Information: Any personal information related to your health, wellbeing, or medical history, if you share this for the purposes of counseling or holistic healing services.
Payment Information: If you book and pay for a session, we may collect billing details (only processed via secure payment systems).
Website Usage Data: Information collected automatically through cookies or similar technologies, such as your IP address, browser type, and pages visited.
How We Use Your Information
We collect your personal information for the following purposes:
To provide and manage counseling and holistic healing services.
To communicate with you about your appointments, progress, and any follow-up required.
To process payments and maintain billing records (if applicable).
To improve our website and services based on your usage patterns and feedback.
To comply with legal and ethical requirements in our practice.
Confidentiality & Security
Your privacy is our priority. We take steps to protect your personal and sensitive information. All information shared with us, including health information, is kept confidential and will only be used for the purposes of your treatment or services. We will not share your personal information with third parties without your consent, except in the following circumstances:
With your consent: We will share your information with third parties (e.g., other health professionals) only if you provide written consent.
Duty of care: If there is a risk of harm to yourself or others, we may need to disclose information to relevant authorities.
Legal requirements: We may be required to disclose your personal information if required by law (e.g., a subpoena or court order).
Professional consultations: We may consult with other professionals or supervisors for guidance, but your identity and personal details will remain confidential.
We use reasonable physical, technical, and administrative measures to safeguard your personal data. Sensitive information, such as health records, is securely stored and protected.
Cookies & Website Usage
When you visit our website, we may collect usage data through cookies or similar technologies. These technologies help us understand how visitors use our website and improve your browsing experience. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Access to your Personal Information
You have the right to request access to the personal information we hold about you. If you would like to review, update, or correct any information, please contact us. You can also request that we delete your personal information, subject to legal and ethical obligation.
Policy Updates
This Privacy Policy may change from time to time and will be updated in alignment with those changes.
Privacy Policy Complaints & Enquiries
If you have any complaints about our Privacy Policy, please contact us at bloomintoharmony@gmail.com or phone 0406 541 721.